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November 2007

November 30, 2007

What’s Your Favorite Way to Celebrate the Holidays at Work?

BluesnowflakeThe holidays are a time of celebration with friends, family, and for many, those you work with. Just like families have holiday traditions, many workplaces offer different ways to recognize and celebrate this giving, joyful time of year. Do you have a favorite workplace celebration or cherished on-the-job holiday memory? Let us know in the comments below, and vote in our poll!

November 29, 2007

3 Ways to Improve Communication with Your Boss

Are you getting the support you need from your boss? If not, you probably feel frustrated and overlooked at times. To improve your relationship with your boss, it’s important to focus on communicating your needs in a respectful way. This means being willing to open up and start a dialogue with your supervisor. The following tips can help you talk with your boss about your needs so that, together, you can create a work environment you’ll thrive in.

1. Help your boss help you.
Your boss isn’t a mind reader. If you don’t have the resources you need to do your job, it’s your responsibility to let your boss know. But before you approach your boss with a request, be sure you’ve done your research. You’ll want to be able to answer basic questions such as “How much will this cost?” “How much time/money will this save?” and “What’s the problem with our current system/resource?” More than likely, your boss wants to help you be successful but will need to be persuaded that what you’re asking for will really do the trick.

2. Let your boss know how you like to receive feedback.
Everyone has a unique communication style. That means that you and your boss may not always be on the same page when it comes to giving and receiving feedback. Some people like to receive praise in a group, others in private. Having weekly in-person meetings works best for some, while others prefer to discuss matters through e-mail or over the phone. If your communication style is clashing with your supervisor’s, focus on creating a happy middle ground. For example, if your boss frequently interrupts you during the work day, request to have a weekly meeting to discuss all non-urgent tasks then. To keep your boss from being offended at the suggestion, phrase the request in a way that shows you value your boss’s time and your own. “I know how busy we both are these days. What do you think of setting up a weekly huddle up to discuss these projects?”

3. Give credit where credit is due.
To improve communication, it’s important to show appreciation for what your boss is already doing right. Do you like the way your boss encourages brainstorming or praises you for a job well done? Don’t keep it to yourself! If you want to see more of a behavior, praise it. When you give thanks it encourages your boss to strive to be the best leader possible.

Do you ever struggle to communicate with your boss? What have you found to be the most effective way to improve your relationship?

November 27, 2007

Overcoming Office Distractions – 5 Tips to Keep Your Focus

A recent study by a New York-based research firm, Basex, found that the average knowledge worker loses 2.1 hours a day of productivity, or 28% of the workday due to workplace distractions. Even the most focused employees can have a difficult time remaining on task under a barrage of e-mails, phone calls and visits from uninvited co-workers. If workplace distractions are breaking up your concentration, check out the tips below to get back on task and in the zone.

Give Your Outlook a Break.
E-mail is a great tool for streamlining business communications, but at times the sheer volume of messages can defeat its purpose by overwhelming you with information. When you need uninterrupted concentration, use your e-mail’s out of office function, and then close the program for a few hours during the day.

Even if you don’t think e-mails are really a problem for you, you may be more distracted than you realize. A University of Illinois study reported by Globe and Mail found that when workers were frequently interrupted, it took them longer to finish projects. They also made more errors and experienced greater frustration and annoyance. If e-mail notifications are dinging in your ears or appearing on your screen every few minutes, chances are you're losing focus and productivity. So when you need to focus, give yourself and your co-workers a break by going “e-mail free” for a few hours.

Just Say “No” to Unnecessary Meetings.
How many hours do you spend in meetings each week? Now, ask yourself how many of these meetings did you really need to attend. If you’re not contributing or learning something new from a meeting, it’s probably a waste of not only your time but the company’s as well. Another good way to evaluate whether you really need a meeting is to ask yourself whether the information could be handled just as effectively through an e-mail, memo or conference call.

So, think twice before you schedule your next meeting or accept a colleague’s meeting request.  While you probably won’t be able to avoid all meetings, keeping these tips in mind will help you better evaluate when you really need to attend or schedule a meeting.

Hang it up.
In some offices, the telephone is the preferred means of communication. While the telephone is more personal than e-mail, it also tends to take a little more time. If phone calls interrupt your focus every few minutes, it’s time for you to take control again. Instead of jumping to respond every time your phone rings, let your calls go to voicemail. To ensure that callers know what to expect, change your voicemail greeting to let them know when you will be checking messages. By only checking messages at designated times throughout the day, you’ll reduce the number of distractions you encounter, giving you a greater ability to stay on task.

Send a Message.
When you’re working on a tight deadline or just really need to focus, it’s best to keep social visits from co-workers to a minimum. To discourage unexpected drop ins, shut your office door for an hour or two while you work. Or Monster.com suggests if you sit in a cubicle, put up a sign that says something like “working on deadline,” and adjust your workstation so that visitors see your back when they enter. This helps because once you make eye contact, people feel it’s an invitation to stay and chat. Of course, you won’t want to keep your door closed or the sign up at all times or else colleagues will view you as antisocial.

Leave Your Surfboard at Home.
According to a recent survey by Salary.com, the average worker wastes nearly two hours of every eight-hour workday. Of the 2,700 people polled, 52.0% cited web surfing as their No. 1 distraction at work. Imagine what you could accomplish if you harnessed those hours to do something productive instead.

Designate before work, break times and after hours for your online shopping, bill pay and other web surfing activities. Or, just make it a priority to do all of your online perusing at home. That way, you’ll keep your Internet usage from interfering with your work.

What’s your biggest distraction at work? What do you do to stay on task and keep your focus?

November 21, 2007

The Benefits of a Thankful Attitude

871206_rejoicing_2 Have you ever noticed how you feel more positive about your job, and things in general, when you approach life with a grateful attitude? When you stop to count your blessings it takes you away from worrying about your problems.

Have you taken a moment this week to pause and think about what you’re thankful for at your job?

November 20, 2007

Changing Jobs during the Holidays

The holidays tend to be a busy and expensive time of year. If you’re in the process of changing employment, you already know the added stress job hunting brings. To make searching for and switching jobs around the holidays easier, follow these tips.

1. Understand that the hiring process may be slower due to personnel managers being out of the office. Be patient, and don’t get discouraged if it takes longer than usual to hear back from employers.

2. Since it can often take a month or more before you receive your first paycheck at a new job, keep costs down this holiday season. To save on gifts, consider playing Dirty Santa or drawing names with a group of family and friends instead of purchasing gifts for each individual.

3. Accept that as the “workplace newbie,” you may have last dibs on requesting time off. To make up for this, try to schedule a few days off between jobs. That way, you’ll get a few days away from work without having to request time off.

4. Consider taking a seasonal or temporary position to keep a paycheck coming your way while you’re searching for a more permanent position. Remember, both seasonal and temporary positions can be an excellent way to get your foot in the door and land a full-time job.

While changing jobs during the holidays can be stressful, it can also be a great time of year to start a new job. For example, workloads are often lighter toward the end of the year as major projects have already been wrapped up. This downtime can make learning the ropes of a new position easier. Additionally, the holidays are also a time for frequent food and festivities. These “lighter moments” can present an excellent opportunity for getting to know your new co-workers and discovering company culture first hand.

Have you ever changed jobs during the holidays? If so, what tips can you offer to others?

November 14, 2007

Office Gossip: Friendly Chatter or Hurtful Conversations

Gossip in the workplace is a form of social interaction between two or more co-workers in which speculation and opinion about other individuals becomes the topic of discussion. Gossip can usually be dismissed as idle chitchat, but if you’re not careful, workplace gossip can turn into malicious behavior that can tear teams and departments apart.

In a recent survey conducted by Harris Interactive, more than 2,000 employees were asked to pick their biggest pet peeve. Sixty percent picked workplace gossip as their No. 1 annoyance.

Some companies are taking drastic measures to ensure workplace gossip doesn’t interfere with productivity and employee morale. Empower Public Relations, a Chicago PR firm, has taken steps to prevent workplace gossip by dubbing their workplace “a gossip-free zone.” If anyone is caught engaging in small talk about another person that they wouldn’t say to their face, they are immediately terminated.

According to the CEO of Empower Public Relations, Sam Chapman recently said in an interview with CNN, “Gossip can ruin people’s lives.” A small not-so-pleasant observation made from one employee about another can blow up into a major firestorm of negative comments from co-workers about the employee, ultimately resulting in the employee establishing a bad reputation by no fault of their own. If the issue that was being talked about by other employees is immediately addressed, the problem that existed could have been resolved without jeopardizing the other person’s career or reputation.

Here are a few simple ways that can stop you from engaging in workplace gossip.

  1. Don’t surround yourself with individuals who gossip.
  2. Don’t be afraid to report the gossip to your superior.
  3. Do keep your personal life private.
  4. Do let any gossip you overhear end with you.
  5. Don’t be afraid to let others know that it makes you uncomfortable to be a part of those types of conversations.

Let’s face it, it’s human nature to want to engage in office conversations and often times, individuals enjoy the juicy details of potential drama in the workplace. But you must remember, a real person is involved and the potential damage you or fellow employees can create can be devastating.

If you find yourself in the middle of a conversation that you think might be hurtful to the person you’re talking about, try using these guidelines and eventually, your co-workers will start to realize that you don’t want to participate in workplace gossip.

November 12, 2007

Professional Crossroads – How to Choose the Right Career Path for You

CrossroadsHave you reached a point in your career when you know it’s time for a change, but you’re not quite sure what your next move should be? When you come to a professional crossroads, it’s important to look at where you’ve been to determine where you want to go in the future. Your past successes and even failures can provide excellent insight into what direction will ultimately be right for you.

1. To begin, make a list of all the responsibilities you’ve had through current and past jobs, volunteer activities and hobbies. Label the responsibilities you enjoyed and excelled at with stars or smiley faces. Then put a line or an x through the tasks you disliked, as well as those you didn’t excel at.

2. If you’re not sure whether you excelled at something, think back to the type of feedback you received on that particular task. Also, consider the level of accuracy and speed with which you completed the responsibility. If you consistently received positive feedback and were able to fulfill the role in a timely and error-free manner, you excelled.

3. Once you’ve organized your past and current responsibilities by category, take inventory of the tasks that you enjoyed and excelled at. These items are your road map to finding the career path that’s right for you.

4. Now that you have a clear understanding both of what you like to do and what you’re good at, you can look for careers that rely heavily on these skills. Of course, most jobs will probably still require you to spend some time on tasks you don’t find 100% exciting, but the important thing is to acquire a position where the majority of your time will be spent on tasks that you really enjoy and excel at.

When you’re working in a career that plays on your strengths and stimulates your mind, you’ll find that you’re more professionally fulfilled, productive and satisfied.

November 09, 2007

How to Close the Interview with Confidence

Interviewing for a job is a challenging task. If you’ve done things the right way and thought in advance about how to talk about your qualifications, researched the company, practiced answering difficult questions with a friend, dressed to match the company culture, and arrived promptly, you may already feel pretty confident by the time you shake hands with the interviewer. After you’ve answered the questions, demonstrated your industry and company knowledge, shown you are a good fit for their team, and made the connection with everyone in the room, you may feel you’re on the homestretch to landing the job.

But there’s one last thing you can do to seal the deal before you walk out the door. And it will really set you apart from other candidates. It’s a technique called closing the interview.

In most scenarios, at the end of an interview, if things have gone well, the interviewer will ask you if you have any questions. There are many good ones to choose from. And, even if you think you know everything about the job and the people sitting before you, you should still ask a few questions, because doing so demonstrates your interest in the position as well as your enthusiasm and curiosity to know more.

But if things have gone well and you have connected with the interviewers, there’s one question that should be your final choice for the meeting. It’s a closing question, and it puts you in control, demonstrates your self-confidence, and is a memorable final impression to make.

“At this point, what would keep you from hiring me?”

Most interviewers will be honest with you, and at the very least, you will get some good feedback on how you’ve presented yourself. At the best, the interviewer’s answer to this question will stick in their mind and solidify you as a top choice. Asking this question may be one of the most challenging things you’ve ever done, but having the confidence to close an interview is one of the best ways to stand apart from a sea of applicants and demonstrate that you know you are right for the job.

November 05, 2007

Working in Your Own World?

In today’s workplace, tenure doesn’t necessarily mean you’re entitled to a promotion. Hard work, dependability and a positive attitude are just a few characteristics that employers look for when promoting employees. Some individuals might not realize that some of their actions and the direction they are heading in their employment might be keeping them from that job advancement they are going after.

Alice: Would you tell me, please, which way I ought to go from here?
The Cheshire Cat: That depends a good deal on where you want to get to.
Alice: I don’t much care where.
The Cheshire Cat: Then it doesn’t much matter which way you go.
Alice: …so long as I get somewhere.
The Cheshire Cat: Oh, you’re sure to do that, if only you walk long enough.

In Alice and Wonderland, Alice embarks on a wonderful adventure marked by chaos and misdirection. After wandering around from place to place meeting different characters who seem to be concerned only with what is going on at any particular moment, Alice finally decides she wants to go home. But, only after Alice took the necessary steps, does she get back home.

If you feel like you work hard but get nowhere or that you keep getting passed up for that promotion, then take a look at Alice’s story. Are you like Alice – taking the necessary steps to reach her goal, or are you like one of the following characters lost in a world without reality.

The White Rabbit “I’m late, I’m late, for a very important date. No time to say Hello. Goodbye. I’m late, I’m late, I’m late.” If you find yourself in this situation more often than not, then chances are your boss has noticed your tardiness. You might not think that being late for work should affect your chances for advancement as long as you do a good job while your there. But the truth is, if your boss can’t depend on you, your chances for a promotion will come late as well, if at all. To help you break the habit of tardiness, try getting up 30 minutes earlier each morning. Once you establish a specific time to leave your house in the morning, being on time will get easier.   

The Queen of Hearts“Off with their heads.” If you find yourself easily irritated with your co-workers or you frequently lose your cool, then you may have a temper problem. If you’re in a constant state of anger and make life uneasy for your co-workers, then you probably won’t see a promotion coming anytime soon. In fact, you might have to start looking for a new job. This will not only keep you from excelling at your job, but it will also create higher stress and loss of workplace relationships. Employers typically promote employees who have pleasant attitudes, exhibit professional, friendly tendencies and have good work ethics. These traits show great leadership potential and the ability to thrive under pressure. To help you stay calm during stressful situations, try counting to 10 the next time you get upset or take a walk around the building allowing yourself a five minute timeout. This will help you relax and see things in a clearer perspective. Until you tame the impulse to lash out, you’ll probably not see advancement opportunities.

Tweedle Dee & Tweedle Dum – “How do you do and shake hands, shake hands, shake hands. How do you do and shake hands and state your name and business. That’s manners!” If you find yourself doing only what is expected of you and nothing more, then you’re really no better than these two characters. Many employees prove that they can do the job, but it’s the ones who go beyond what is expected who get the promotions. To help you get over the “just OK” slump, try talking to your boss to see what you can do to improve your work. Once you’ve excelled at those duties, try asking for more responsibilities. Also, take some initiative on new projects by putting your ideas on the table or stepping up to the challenge when your boss asks for something to be done. Show your boss that you can be a leader.

If you found that your behavior resembles that of one of these directionless characters, it’s time to stop and head in a new direction – like Alice did. Visualize where you want to be in your career first, and then start to take the necessary steps to get you there. Before you know it, you’ll be on your way out of Wonderland and into a great career. 

November 02, 2007

Are You a Workplace Fire Starter?

FirestarterDo you enjoy coming to the rescue in a crisis? What happens when everything is peaceful and there isn’t a problem to solve? Do you find yourself starting little fires at work just so you can put them out later? According to an article in the Harvard Business Review, some employees take their love for providing solutions to the extreme. These individuals routinely create drama and chaos only to swoop in and be the “heroes” who come to the rescue by resolving the issue they created. 

The article cites a case of an employee who habitually stirred up conflict among his co-workers. Once the situation reached a boiling point, he’d use his insider knowledge to solve the problem. At first, management thought this employee was very skilled at uniting people until they began to notice the pattern of workplace tension that followed him wherever he went.  Once management removed him from the early stages of group projects they discovered the conflicts stopped occurring.

Thriving on action isn’t necessarily a bad thing, unless it causes you to create tension where none previously existed. If you find that you love putting out fires more than you enjoy peace and quiet, take care that you don’t become a workplace fire starter.

When you feel your workplace is getting dull, instead of thinking of ways to stir the pot, brainstorm ideas for becoming more efficient and productive at your job. Not only will new challenges keep you excited, but your supervisors will also have a real reason to praise your efforts.

Do you find yourself looking for ways to become the office hero? What tactics have you used to add drama to your workplace? What have been the results?